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Your City employees need more than just “job requirements” to perform at peak levels and shine their brightest; they need the right skills and the best tools.

Now, there’s a solution that will help you build a team of top performers working for your City. Introducing…City Hall of Champions, the first of its kind, training workshop designed specifically for City employees.
 

Why You Need This Program:

• You’ll see huge improvements in job performance, productivity and efficiency

• Your staff will work as a cohesive unit

• Your team will communicate more effectively

• You’ll see an immediate improvement in morale, motivation and attitude

• The image and credibility of your City will soar
   

What Your Team Will Learn:

• Traits of a Peak Performer
  The power of a positive attitude
  A commitment to excellence
  How to become the ultimate team-player

• It Takes a Team – Working Together
  How to get along with others
  The 17 Laws of Teamwork
  How to build and maintain high morale
   

• Essential Communication Skills
  Written & verbal skills
  How to avoid misunderstandings
  The 7 attributes to effective communication
   

• Time Management
  Getting more done in less time
  How to effectively plan and prioritize
  Managing multiple projects
   

• Customer (public) Service Excellence
  Dealing with difficult people
  Understanding your customer’s (public’s) deepest needs
  The 5 traits of excellence public service
   

• For Supervisors & Managers (optional)
  How to build a winning team
  Bringing out the best in others
  Basic leadership skills

Programs can also be abbreviated and customized to meet your special requirements. Management/leadership development programs are also available for department heads and supervisors.
 

Call (800) 803-8778 for More Information or Email Us at MyCity@EncoreConsulting.net